Code of Ethics
- To perform high-quality repair service at a fair and just price
- To have a sense of personal obligation to each customer
- To recommend to the car owners the services, repairs, and maintenance that are necessary to maintain the vehicle in safe working order.
To use only products that are safe and that provide services which equal or exceed those recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes, including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution
- To ensure that my entire staff conducts itself in a professional manner and in keeping with the high standards of the automotive industry
- To notify the customer if appointments or completion promises cannot be kept
